Gramex Logistics
← Back to Home

Terms of Service

Last updated: September 2026

These terms govern your use of this website and any shipping quote requested through it. They do not constitute legal advice — please have them reviewed by qualified counsel before relying on them.

1. Overview

Gramex Logistics Ltd ("Gramex", "we", "us") is a Lagos-based logistics and transportation company. By using this website, you agree to the terms below.

2. Quotes and Pricing

The shipping calculator on this site provides an estimate only, based on placeholder rates. It is not a final price. Actual pricing is confirmed by our team after you submit a quote request and we review your shipment details.

3. Submitting a Quote Request

Submitting the quote, contact, or newsletter forms opens a pre-filled email in your device's mail app addressed to us. No booking, contract, or shipment is confirmed until our team reviews your request and responds directly.

4. Shipment Handling

Interstate, intrastate, first-mile, last-mile, trucking and freight shipments are handled directly by Gramex. International shipments are carried through our partners (DHL, UPS, AfricanIES), each of which may apply their own terms and conditions to the portion of the journey they handle.

5. Customer Responsibilities

  • Provide accurate pickup, destination and contact information
  • Accurately describe the contents and weight of your package
  • Not ship prohibited, illegal, or hazardous items without prior written agreement

6. Liability

Gramex handles every shipment with care, but is not liable for delays or losses caused by circumstances outside our reasonable control, including carrier delays, customs holds, or incorrect information provided by the customer.

7. Changes to These Terms

We may update these terms from time to time. Continued use of this website after changes are posted constitutes acceptance of the updated terms.

8. Contact Us

Questions about these terms can be sent to ship@gramexlogistics.com or to our office in Okota, Lagos, Nigeria.

© 2026 Gramex Logistics Ltd. All rights reserved. Privacy Policy · Terms of Service Site build 2026-09-22